Our Trusted Partners and Collaborations

Frequently Asked Questions

Can I track my order?

Yes, you will receive an email with a tracking link once your order has been shipped. You can use this link to monitor the progress of your delivery.

If your order arrives damaged or incomplete, please contact our customer support team at support@blacklyte.com or via online chat within 48 hours of receiving your order. We will assist you with the necessary steps to resolve the issue.

Orders can be canceled before they are shipped. If your order has already been shipped, you will need to follow our return policy. Please contact our customer support team at support@blacklyte.com or via online chat for assistance.

Currently, we ship to the contiguous United States only. However, customers in the European Union, the United Kingdom, Canada, Japan, and Australia can visit our local websites to place your orders.

For information on returns, please refer to our Return Policy. If you have any questions, you can contact our customer support team at support@blacklyte.com or via online chat.

PRESS & MEDIA

An innovative global brand that embodies a creative lifestyle, combining the realms of work and play like never before.

Blacklyte stands as a pioneering entertainment company at the forefront of innovative technology.

Blacklyte has worked with top players across multiple titles to make sure their equipment meets their needs.

Our Trusted Partners and Collaborations